HK-Shenzhen train passengers get flexible ticketing


A new flexible cross-border travel program allows passengers to change their tickets three times for trains between Shenzhen, Guangdong province, and Hong Kong. [Photo provided to chinadaily.com.cn]

A new flexible cross-border travel program jointly launched by China Railway Guangzhou Group and its counterparts in Hong Kong, will soon take effect to improve connectivity between Hong Kong and the Chinese mainland.

Under the program, which takes effect on Aug 14, passengers holding valid tickets to and from Shenzhen or Hong Kong, can apply for ticket changes three times on the day of boarding, after one change or after missing the normal change deadline.

A new flexible cross-border travel program allows passengers to change their tickets three times for trains between Shenzhen, Guangdong province, and Hong Kong. [Photo provided to chinadaily.com.cn]

Based on transportation capacity and safety, railway operators will issue a certain number of non-reserved seats for passengers when handling ticket-changes.

The flexible ticket program is only available for stations between Futian, in Shenzhen, Guangdong province, and West Kowloon in Hong Kong. Passengers are not allowed to change their destinations.

A new flexible cross-border travel program allows passengers to change their tickets three times for trains between Shenzhen, Guangdong province, and Hong Kong. [Photo provided to chinadaily.com.cn]

Following high-speed train service between Guangzhou, Shenzhen and Hong Kong at the beginning of this year, the passenger flow of the railway's Shenzhen-Hong Kong section has steadily increased, according to the railway operator.

Currently, there are more than 180 trains running each day between Shenzhen and Hong Kong's West Kowloon, with daily traffic flow reaching 40,000 passengers, it said.

A new flexible cross-border travel program allows passengers to change their tickets three times for trains between Shenzhen, Guangdong province, and Hong Kong. [Photo provided to chinadaily.com.cn]

"There has been a phenomenon of two-way visits by residents in Shenzhen and Hong Kong, and the flexible travel program will help provide more convenient transportation choices for passengers in the two cities," said Jin Yibing, a railway research expert based in Guangzhou, Guangdong.

Railway operators have already been accelerating and upgrading their ticketing systems to meet the expected demand for the flexible travel products, according to Zhang Yuxiu, chief director of the Futian station.

A new flexible cross-border travel program allows passengers to change their tickets three times for trains between Shenzhen, Guangdong province, and Hong Kong. [Photo provided to chinadaily.com.cn]

Source: China Daily
Editor: Lyu Yun

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